Effectiveness of project management: a constructivist perspective
DOI:
https://doi.org/10.4067/S0718-28132017000200075Keywords:
project management effectiveness, constructivism, constructivist grounded theory, Information TechnologyAbstract
The success of projects has been traditionally measured in terms of the complying with the budget and timetable. However, the project execution incorporates internal and external people of an organization to achieve specific objectives. It is required the identification of criteria by which, the ones involved in a project consider that the management is effective and measure their perception. Research was carried out within the epistemological framework of constructivism. Using constructivist grounded theory, eleven indicators were defined, validated through a survey applied to a sample of Information Technology professionals in various economic sectors in Colombia, including construction. A sample of 230 enterprises was defined with a reliability level of 95% and an error of 5%. 211 replies were obtained with a 92% coverage. Using the exploratory factorial analysis, an effectiveness construct was created with three dimensions defined as: 1) fulfillment of expectations, 2) team satisfaction and 3) achievement of agreements. The best qualified indicator with a scale from 1 to 5 was the contribution of the projects to the strategy and quality achievement. The indicators with less qualification were the fulfillment with the scope of the project and the reply given to the risks. The results broaden the theory in project management and open the possibility of future research aimed at measuring effectiveness in other types of economic sectors.
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